As long as it has been 30 days or less, and your items are OK for refund* the process is really simple.
- Custom potions
- Copper Peptides
- Trial Sizes (sample size).
1. Just login to your account on our storefront or if you are already signed in - click Account. It will immediately take you to your past orders.
2. Select the order, then the item and reason.
There is a 15% return fee if you wish to be credited onto your original method of payment.
If you want to waive that fee you can get a store credit and use that on a future purchase. *Store Credits will never go away. This is the easiest way to do an exchange as well.
Give us a few days to approve your Refund Request. You will receive an email once that is completed with a yes or no. It is your responsibility to ship the package back to us with a secure method. *If we don't receive the package we can't issue a refund.